Gumtree phone verification: what to know
In short
- Gumtree asks new accounts to verify a phone number, and existing ones when posting in Pets.
- It texts a 6-digit code to type into the pop-up.
- A number can verify only one Gumtree account.
Gumtree uses phone verification to protect its users from fake accounts.
When it asks
Every new account verifies a phone number. Existing accounts are asked when they post in the Pets category.
How it works
A pop-up asks for your mobile number. Gumtree texts a 6-digit code; type it into the pop-up, on the website or in the app.
One number, one account
Gumtree says a phone number can verify only one Gumtree account.
If something goes wrong
Contact Gumtree from its Contact Us page, by email or live chat. It says live chat runs 7 days a week, 8am to 6pm.
Using a one-time number
If you’d rather not give Gumtree your own number, a number from ReserveSMS can take the code. Ours start at $1, and the money goes back to your balance if no code arrives within 20 minutes. See also selling online without giving out your number. Get a number for Gumtree.
Common questions
When does Gumtree ask me to verify my phone?
When you create an account, and on existing accounts when you post in the Pets category.
Can one number verify two Gumtree accounts?
No. Gumtree says a number can verify only one account.
How do I contact Gumtree?
From its Contact Us page, by email or live chat. Live chat runs 7 days a week, 8am to 6pm.