Indeed phone verification not working: what to try
In short
- Indeed no longer accepts non-fixed VoIP numbers: mobile, landline and fixed VoIP numbers work.
- After too many attempts, wait 10 minutes, then 24 hours if it still fails.
- The number you verify doesn’t have to match the one on your profile.
Indeed verifies a phone number to protect job seekers’ and employers’ accounts.
Which numbers work
Indeed accepts mobile numbers, landlines and fixed VoIP numbers, which are linked to a physical address. It no longer accepts non-fixed VoIP numbers. If Indeed says the number type isn’t supported, use another kind, or ask your network to check how the line is set up.
Errors and how long to wait
- “Unable to verify this number right now”: try once every 12 hours, or use another number.
- “Too many verification attempts”: wait 10 minutes, and if that fails, 24 hours.
- A number linked to the most accounts Indeed allows: use a landline or another number.
If the code doesn’t arrive
Check Do Not Disturb, your spam folder and your messages storage, and that you’re on your own network. Some networks block verification texts from other companies, so ask yours.
Using a one-time number
Indeed says the number you verify doesn’t have to match the number on your profile. Whether a number is accepted is up to Indeed; if a number from ReserveSMS gets no code within 20 minutes, the money goes back to your balance. Get a number for Indeed.
Common questions
Does Indeed accept VoIP numbers?
Only fixed VoIP numbers, linked to a physical address. Indeed no longer accepts non-fixed VoIP numbers.
Indeed says too many verification attempts. How long do I wait?
Ten minutes, and if that doesn’t work, 24 hours.
Does my verified number have to be the one on my Indeed profile?
No. Indeed says the verified number doesn’t have to match, but it does have to meet its number rules.