Lyft verification code not arriving: what to try
In short
- Wait a few minutes, then tap “Problem receiving the code?” to get a call or a new code.
- If you once unsubscribed from Lyft’s texts, text START to 46080 (59381 in Canada).
- Lost the number on your account? “Find my account” recovers it by email.
Lyft confirms your phone number with a text code when you sign up and when you log in.
If the code doesn’t come
- Wait a few minutes: Lyft says it can take a moment.
- Tap “Problem receiving the code?”, then “Call me with the code”, or go back, check the number, and tap Resend code.
- Turn off any VPN for a moment, and use mobile data rather than Wi-Fi.
Unsubscribed from Lyft texts
If you once opted out of Lyft’s account alerts, codes won’t reach you. Close the app, text START to 46080 (59381 in Canada), then try again.
If you can’t use the old number
Tap “Find my account” under the phone number box, enter the email on your Lyft account, and follow the email to sign in with your new number.
VoIP numbers and scams
Lyft says it only works with some VoIP carriers, and suggests your phone’s own number for a new account. It also says it will never ask for your code unless you contacted it first.
Using a one-time number
A number from ReserveSMS receives texts only, so choose the text code, not the call. Lyft also texts you about rides, and a one-time number can’t receive anything after its 20-minute window, so add a number you keep before you travel. Get a number for Lyft.
Common questions
Can Lyft call me with the code?
Yes. Tap “Problem receiving the code?” on the code screen, then “Call me with the code”.
Why don’t I get Lyft’s texts at all?
You may have unsubscribed from account alerts. Text START to 46080, or 59381 in Canada, then try again.
I changed my number. How do I log in to Lyft?
Tap “Find my account”, enter the email on your Lyft account, and follow the email to sign in with the new number.