Netflix asks for your phone number: what it’s for
In short
- Netflix uses a verified number to make signing in easier and to help you get back into the account.
- Only one Netflix account can have a verified number: verifying it removes it from any other account.
- Netflix’s codes and links expire after 15 minutes; use the most recent one.
Netflix asks for a phone number to help you sign in, keep the account secure, and recover it if you forget your password.
Adding a number
Go to the Mobile phone page in your account, confirm it’s you, choose the country, enter the number and tap Next. Netflix texts a code to confirm it. A number has to be verified before you can use it to sign in.
One account per verified number
Netflix says only one account can have your verified number, and verifying it removes it from any other account it’s on.
If the code doesn’t come
- Check the number for typos. Your network can also delay texts.
- Codes and links expire 15 minutes after you ask; if you asked more than once, use the newest.
- On someone else’s account, a verification step can go to the account owner instead.
Using a one-time number
Netflix uses the number to sign you in and recover the account, and a number from ReserveSMS receives codes for 20 minutes only. For an account you’ll keep, use a number you own. Get a number for Netflix.
Common questions
Why does Netflix want my phone number?
To make signing in easier, keep the account secure, and help you recover it if you forget the password.
Can my phone number be on two Netflix accounts?
Not verified. Netflix says only one account can have your verified number, and verifying it removes it from the others.
How long does a Netflix code last?
15 minutes from when you ask for it. If you asked more than once, use the most recent code.