Poshmark verification code not arriving: what to try
In short
- Check the email and phone number on your account are up to date, and look in spam.
- Poshmark says it can’t verify VoIP numbers, and your phone’s spam filter may hide the text.
- Codes last 5 minutes and work once: ask for a new one after that.
Poshmark sends verification codes by text or email.
First checks
- Check your details: in the app under Edit on your closet, or on the web under Account Settings, then Account Info.
- Look in spam, and add [email protected] to your contacts.
Why a text may not arrive
- The number was typed wrongly.
- It’s a VoIP number: Poshmark says it can’t verify those.
- Your phone’s spam protection is filtering the text. See texts in your spam folder.
If it still doesn’t come, Poshmark suggests a different number.
Codes expire fast
A code lasts 5 minutes and works once. Didn’t ask for one? Don’t use it; contact [email protected].
Using a one-time number
Whether Poshmark sends to a number is up to Poshmark; if a number from ReserveSMS gets no code within 20 minutes, the money goes back to your balance. For an account you sell from, use a number you keep. Get a number for Poshmark.
Common questions
How long does a Poshmark code last?
Five minutes, and it works once. After that, ask for a new one.
Can I verify a VoIP number on Poshmark?
No. Poshmark says it can’t verify VoIP numbers.
I lost access to my Poshmark email and phone. What now?
Verify your identity in the Poshmark app with a government ID, to update your email.