Scam text messages: how to spot them, and forward them to 7726
In short
- In the UK, forward a suspicious text to 7726. It’s free, and your network can block the sender.
- Note the sender’s number first; WhatsApp, Telegram and Signal messages can’t go to 7726, so report them in the app.
- Don’t tap links or reply, even to opt out: replying tells the sender your number is live.
Scam texts pretend to be a delivery firm, your bank, a tax office or a friend. In the UK, one short number deals with them.
Forward it to 7726
Ofcom says to forward a scam text to 7726, free. On an iPhone, press and hold the message, tap More, then the forward arrow. On Android, press and hold, then tap Forward. The NCSC suggests noting the sender’s number first. If 7726 doesn’t work, ask your network how to report it.
What happens next
Your network looks into the sender and can block or ban it if it’s found to be a scam.
Spam and scams
Ofcom separates the two: a scam tries to steal money or information; spam is unwanted marketing. For spam, forward it to 7726, then report it to the Information Commissioner’s Office, which enforces the rules on marketing texts, online or on 0303 123 1113.
Messaging apps
Messages in WhatsApp, Telegram or Signal can’t usually be forwarded to 7726. Use the app’s own block and report buttons.
Don’t reply
Don’t tap links or reply, even to opt out from an unknown sender: it confirms your number is active. Ask your network what spam filtering it offers. If a text asks for a code, see the verification code scam.
Common questions
Is it free to forward a text to 7726?
Yes. Ofcom says forwarding a suspicious text to 7726 is free.
Can I forward WhatsApp scams to 7726?
Usually not. Use the app’s own block and report features for WhatsApp, Telegram or Signal.
Should I reply STOP to a spam text?
Not to an unknown sender. Replying confirms your number is active. Forward it to 7726 and report spam to the ICO.