Get a phone number for My TELUS verification
Get a number, enter it in My TELUS, and the code shows up on this site as soon as the SMS reaches us. Each number is $1, paid from your balance. If no SMS arrives within 20 minutes, the money goes back to your balance.
How it works for My TELUS
- 1
Get a number
Keep Best available or pick a country. The number appears on screen as soon as it’s paid from your balance.
- 2
Enter it in My TELUS
Paste the number where My TELUS asks for your phone number, and ask it to send the code.
- 3
Copy your code
The code shows up on the order page when the SMS reaches us. No SMS within 20 minutes? The money goes back to your balance.
Questions about My TELUS numbers
What if the My TELUS code doesn’t arrive?
Give it a minute, then ask My TELUS to send the code again. If no SMS reaches the number within 20 minutes, the order is refunded to your balance automatically, and you can try another country.
Will My TELUS accept the number?
Most apps accept our numbers, but no app accepts every number. If My TELUS rejects one, cancel the order before an SMS arrives and the money goes back to your balance.
Can I use the number again later?
No. The number receives codes only while its 20-minute window is open. Once you’re in, add an email or an authenticator app to your My TELUS account, so you can still sign in later.
Which country should I choose?
Keep Best available unless My TELUS needs a number from a particular country. It picks the country most likely to deliver for My TELUS.
More answers are in Help. To keep your My TELUS account after the number’s window, see our guide.